A device can throttle for a few reasons many of which can be seen in the WebGUI Administration > Throttle settings. This document contains three sections: Questions about your appliance and environment Documentation needed by IBM Support to assist in resolving the issue Best practices Where is this device located? In other words, is it in a test or production environment? Are there other devices running the exact same configuration or behind the same load balancer as the device with the problem? If so how many? Was there any type of load test, security port scan, or other atypical traffic hitting the device at the time? Have there been any configuration changes, client changes, or other changes to the environment prior to the event? Was the appliance rebooted to recover? If so, were there any other steps taken? Any other recent changes related to your DataPower appliances and environment? Generate an error report. This can be done from the default dom...